Withdrawal for online contracts.
Version: WITHDRAWAL-2026-08-23-v1 · Effective: 23 August 2026
This information applies to consumers where the specific distance contract is subject to a statutory withdrawal right. Mandatory statutory rules remain controlling.
Withdrawal right and period
An online consumer contract can generally be withdrawn within 14 days without giving a reason. For digitally supplied content, the withdrawal period generally starts when the contract is concluded.
How to exercise the right
Within the withdrawal period, send us a clear statement that you wish to withdraw from the contract. You may submit the statement by email or through our electronic withdrawal function.
Christopher Grün · GoldAutoTradePRO
Lessingstraße 13 · 74226 Nordheim · Germany
Email: [email protected]
Submit withdrawal electronically
When the online function is used, an electronic receipt confirmation is provided containing the submitted information and the date and time of receipt.
Consequences of an effective withdrawal
Where a withdrawal is effective, payments that must be refunded under applicable law are generally repaid without undue delay and no later than 14 days after receipt of the withdrawal declaration. Unless the law requires otherwise or another method has been agreed, the same payment method used for the original transaction is generally used for the refund.
Special rule for digital content not supplied on a tangible medium
For digital content, a withdrawal right that initially exists may expire before the end of the 14-day period if the statutory requirements are met. In particular, this requires the consumer's express consent to performance beginning before the withdrawal period expires, acknowledgment of the possible loss of the withdrawal right, and the legally required contract confirmation.
The checkout records these declarations separately. Without the legally required declarations, no early expiry of the withdrawal right is asserted on this basis.
To the extent GoldAutoTradePRO is supplied as digital content not provided on a tangible medium, immediate activation is intended only where the legally required declarations have been made. If the statutory conditions are met, performance begins when access/activation is provided and the withdrawal right expires at that point. Merely submitting a withdrawal declaration does not revive a withdrawal right that has already validly expired.
Model withdrawal form
The following model is optional. A clear withdrawal declaration is sufficient while a withdrawal right still exists.
If you wish to withdraw from the contract, complete and return this form.
To:
GoldAutoTradePRO – Christopher Grün
Lessingstraße 13
74226 Nordheim
Germany
[email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*): GoldAutoTradePRO
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.
Further information
The electronic withdrawal function is an additional submission channel. A withdrawal may also be declared by any other legally permitted method. Contract details are set out in the Contract, Usage and License Terms.